Video Visits Now Available

To schedule a telemedicine appointment, get in touch with our team by clicking the link below.

Or walk in

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Online Appointments Now Available

See a Grand Rapids Urgent Care provider from the comfort of your own home! We’re offering telemedicine consultations so that you can
connect with our team when and where you need it most. Our telemedicine tool allows you to connect with us from a variety of different
platforms like your computer, laptop, tablet, or smartphone for fast, professional care. We can help with many different medical concerns
over encrypted video chat and ensure you’re getting the treatment you need without having to wait in line.

Telemedicine is not intended for emergency conditions. Dial 911 if your condition is life threatening.

Not every illness is appropriate for treatment via online consultation. Telemedicine can provide quick and easy care for mild symptoms and
conditions from your home, but if your situation is more severe, your provider might recommend you seek in-person care. If clinically
indicated, your provider can send a prescription to your pharmacy.

Our team can provide telemedicine care for the following:

  • Covid-19 symptoms
  • Anxiety, depression, and stress
  • Asthma with minor symptoms or for prescription refill
  • Back or neck pain
  • Bee stings and insect bites
  • Blisters
  • Chills and fever
  • Cold sores
  • Common cold or flu symptoms
  • Constipation or diarrhea
  • Erectile dysfunction
  • Eye infections including pink eye
  • Fatigue
  • Follow up visits
  • General illness
  • Headache without injury or other symptoms
  • High blood pressure medication refill
  • Incontinence or difficulty urinating
  • Menstrual cramping and pain
  • Minor allergic reaction including seasonal allergies
  • Muscle spasms and aches
  • Non-controlled medication refill
  • Numbness
  • Rashes or shingles
  • Sinus infection
  • Skin concerns and infections
  • Small animal or cat bites
  • STD exposure
  • Strep throat or tonsillitis
  • Toothache
  • UTI (Urinary Tract Infection)
  • Vaginal discharge and itching
  • Vomiting and nausea without blood or serious concerns
  • Work related injury

Come see our team in-person for the following:

  • Abdominal bloating or cramping
  • Abscesses
  • Anal bleeding or blood in stool
  • Breath alcohol testing
  • Broken bones
  • Dog bites
  • Drug screen
  • Ear pain or infection, including bleeding
  • Eye pain
  • Falls
  • Foreign body in eyes or skin
  • General injuries
  • Hemorrhoids
  • Immunizations
  • Injuries of the ankle, elbow, hand, foot, knee, or shoulder
  • Insomnia
  • Joint or rib pain
  • Lacerations
  • Mild dizziness or vertigo without other symptoms
  • Minor wheezing
  • Physicals, including pre-employment, DOT, and sports
  • Slivers
  • TB testing
  • Vaginal bleeding or pain

Seek care at the Emergency Room for the following:

  • Abdominal or chest pain
  • Major allergic reaction
  • Asthma with severe symptoms
  • Heavy or uncontrolled bleeding
  • Bluish face, lips, or extremities
  • Trouble breathing or severe wheezing
  • Sudden confusion or loss of consciousness
  • Severe dizziness with other symptoms
  • Falls from heights greater than 7 feet
  • Severe headache with sudden onset
  • Heart palpitations
  • Motor vehicle accidents
  • Seizure
  • Moderate or major skin burns
  • Stroke symptoms
  • Swollen mouth, lips, or tongue
  • Vision changes
  • Vomiting with blood

Payment Information

A credit card is needed to conduct a virtual consultation. You may use an insurance policy that is accepted by WellCare Urgent Care or have a SelfPay Visit for $100. If using insurance, verification of eligibility and urgent care benefits will be performed. WellCare Urgent Care is an
urgent care provider and Guarantor agrees to pay applicable urgent care copays and deductibles at the time of service. Guarantor is
responsible for any amounts not covered by insurance.

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